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Terms and Conditions - Heart Scan Portrush Ltd
Last updated: 27th January 2025
Please read through these terms and conditions carefully before using this website. This website https://heartscanportrush.com is the website of Heart Scan Portrush Ltd and its subsidiaries (“Heart Scan Portrush ”, “us” or “we”). By using our website, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree to these terms and conditions, you must not use our site. We recommend you print a copy of these terms and conditions for future reference.
These terms contain information about:
the two types of service we provide, screening and diagnostic, in section 1 and section 2
Information about us in section 3
changes to these terms, in section 4
changes to this site, in section 5
access to this site, in section 6
intellectual property rights, in section 7
privacy and data protection, in section 8
reliance on the site content, in section 9
risks of viruses, in section 10
links to and from the site, in section 11
limitations on our liability, in section 12
agreements with us, in section 13
the governing law to this site, in section 14
our contact details, in section 15
Section 1. Important information regarding Heart Scan Portrush screening services
Heart Scan Portrush screening services are designed to detect certain undiagnosed heart conditions, some undiagnosed conditions can lead to sudden cardiac death in people between the ages of 14 and 35 years. You will need to complete a medical questionnaire as fully and accurately as possible. We will then carry out an Echocardiogram (Echo) which lasts approximately 30-45 minutes.
Any form of heart screening is not perfect and can have negative consequences – please note in particular that:
- There are heart conditions that screening cannot detect. These include those conditions which are more common in older people, i.e. coronary artery disease
- Screening results may not be 100% accurate and there is a possibility that they indicate:
1. That you do not (or are not likely to have) a heart disease, condition, or abnormality when you do have one (a false negative); false negatives therefore provide false reassurances, or
2. That you do (or are likely to have) a specific heart disease, condition, or abnormality when you do not have one (a false positive)
- A clear result (i.e indicating that you do not have any heart disease, heart condition or abnormality) does not mean that you will not develop any heart disease, heart condition or abnormality in the future; if you develop symptoms that cause concern you should always seek medical advice from your GP
- Sometimes changes in heart function can be caused by normal body adaptive functions (physiology) as well as disease (pathology); if that happens in your case, we will do our best to distinguish between changes caused by your normal body functions and those caused by disease, but it may not be possible to do so
- If screening does identify an underlying heart condition, that can have serious implications for your employment prospects, life assurance/insurance and mortgage applications.
Please note that we do not provide further tests or other courses of action that we may recommend as the result of screening, nor do we arrange them for you.
Please read our patient information leaflets for further details. It is included in our terms and conditions that we will send to you in advance of your appointment.
If you have any questions about our screening services, please contact us to arrange a confidential discussion.
Section 2. Information about diagnostic referrals
As well as providing self-referral screening services, Heart Scan Portrush takes diagnostic referrals from other doctors for private Echo and ECG. Please see our site for further information about our diagnostic services available.
Section 3. Information about us
Our website www.heartscanportrush.com is a site operated by Heart Scan Portrush Ltd. We are registered in Northern Ireland under company number NI724520 and have our registered office at 4 Apollo Avenue Portrush, Co. Antrim, BT568HH.
Our email address is info@heartscanportrush.com and our telephone number is 07784396547. We are not registered for VAT.
Heart Scan Portrush is registered with third-party organisations.
British Society of Echocardiography
An Echo is performed by a specially trained advanced cardiac physiologist or a doctor who specialises in Echocardiography. You can find the personal accreditations of our cardiac physiologists by going to the accreditation page here: http://www.bsEcho.org/accreditation/types-of-accreditation and clicking on the related link, “accredited members list”, which will take you to http://www.bsEcho.org/accreditation/accredited-members-list/. From there, search for the name of the cardiac physiologist.
Section 4. Changes to these terms
We may change these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
Section 5. Changes to our site
We may update and change our site from time to time and may change the content at any time.
Section 6. Accessing our site
Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our site for business or operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for making sure that everyone who accesses our site through your internet connection is aware of these terms and complies with them. Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations.
Section 7. Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any pages from our site for personal use and may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy, or download any part of our site in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Section 8. Information about you and your visits to our site
Contact forms
We collect personal information through the site if you complete a contact form on the site.
Please ensure that all personal information you provide is accurate.
We recommend that you send us any confidential information through the contact form, by email or call us.
We will use your personal information for the purpose of contacting you. We may then ask for further information, answer queries and/or arrange an appointment. In other words, this is all to take steps at your request to enter a contract with you. We will only disclose your personal information to your GP or other third party with your explicit consent, unless otherwise required or permitted by law.
Our other use of your personal information for medical purposes will be based on being necessary for medical diagnosis and the management of healthcare systems under a contract with Heart Scan Portrush.
We will keep your personal information in the UK and/or in the European Economic Area.
Where you provide your consent to our use of your personal information for purposes, you may withdraw that consent at any time.
To exercise your right to object or to withdraw consent, please contact us. You may either complete the contact form again, email or call us.
Screening or testing services
If you choose to use our screening or testing services, please read the registration form and accompanying terms and conditions and any information leaflet that describe how we will use and share your personal information for our professional purposes. You may withdraw your consent at any time. Please contact us to do that (see above for details).
For further information, please see our Privacy and cookie notice.
Cookies
Our cookie notice here https://www.heartscanportrush.com/privacy-policy describes the cookies and other tracking technologies used on the site to collect your personal information. To give or withdraw your consent, please adjust your browser settings. The cookie notice has further details.
Section 9. No reliance on site information.
The content on our site is provided for general information only. It is not intended to amount to advice on which you or anyone else should rely. Professional or specialist advice must be obtained before taking, or refraining from, any action based on the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
Section 10. Viruses
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to content on the site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack or man-in-the-middle attack. By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately
Section 11. Links
Linking to our site
You may only link to our home page with our permission. If we do grant permission, you must do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not:
- establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists
- establish a link to our site in any website that is not owned by you
- frame our site on any other site, and/or
- create a link to any part of our site other than the home page.
We may withdraw any linking permission we grant at any time.
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
Section 12. Limitation of our liability
Whether you are a consumer or a business user:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising because of the supply of any services to you. Those limits and exclusions will be set out in a separate agreement between us. Please see the next section.
If you are a business user:
We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site, or
- use of or reliance on any content displayed on our site.
We will not be liable for:
- loss of profits, sales, business, or revenue
- business interruption
- loss of anticipated savings
- loss of business opportunity, goodwill or reputation, or
- any indirect or consequential loss or damage.
If you are a consumer user:
Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Section 13. Agreement for services
Any agreement for us to provide diagnostic or screening services to you will be based on terms and conditions (including a patient information leaflet for screening) which we will send to you in advance of your appointment.
If you are a business, we will make arrangements with you for signature. The individuals who are to be screened under your agreement must consent verbally.
The agreement will set out the appointment date and time. The price for the services will be set out in the agreement. We are not registered for VAT so no VAT is payable.
In booking an appointment, you agree to pay for that Physiologist’s time regardless of the outcome of your results. Any additional time, investigation or treatment is chargeable at an additional cost. Cardiac Physiologists are responsible for their own clinical practice and for the advice, investigation and treatment they provide. Heart Scan Portrush is not liable for patients’ well-being outside of the clinic’s opening hours and does not provide an out-of-hours service. Our service is not suitable for those who are acutely unwell; we advise those with acute illnesses to call 999 (for emergencies), 111 (for non-emergencies). You should also consider contacting your regular GP or attend their local A&E.
Our physiologists can only consult with the patient themselves or the parent or legal guardian of a child under 16. We cannot conduct a consultation about a friend or relative without their permission, although we can give general health advice. The person must be in the UK at the time of the consultation or normally reside in the UK. Patients can access their health records in line with the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).
Late or Missed Appointments
If you are more than 20 minutes late to your appointment, the physiologist may not be able to see you. This decision is at the discretion of the physiologist you are scheduled with. In the event you are late for your appointment, and it can no longer be facilitated, the appointment will be classed as a missed appointment and can be rescheduled. If you cancel your appointment within 24 hours of your appointment time, this will be classed as a missed appointment and can be rescheduled.
Cancellation Policy
1: In-Person Appointments
As we book appointments at specific times, we could not see you if you arrive outside of the agreed times. So, if you arrive early, we will ask you to wait until your appointment time. Similarly, if you arrive late, we cannot extend the session to compensate. If you are over 20 minutes late and have not contacted us, we will assume you are not coming and will consider that cancellation without notice and you will be charged at the rate of the appointment cost.
2. Cancellations
We operate a 24-hour cancellation policy. If you cancel an appointment over 24-hours in advance, we will not charge you for the missed session. If you cancel after that, or if you cannot attend, you will still need to pay for the cost of the appointment as we have committed the time.
3. Exceptional circumstances
We recognise that emergencies happen, even if they are rare. If you know that you might not make an appointment, please let us know when you book it. We will try to be more accommodating in such circumstances. Similarly, if a genuine emergency prevented you from attending, and from letting us know, we could consider waiving or reducing the cancellation fee. Should you repeatedly make and cancel appointments, we might ask for a non-refundable pre-payment. We would not refund this payment, even if you cancel ahead of the usual 24-hour window.
4. If we cancel
Occasionally, circumstances might prevent us from delivering a session as agreed. We will give you as much notice as possible if this happens. We will not charge you for appointments we cancel and will do our best to re-book at a time that best suits you.
Refusing Access
We reserve the right to refuse access to our service to certain individuals. Examples include patients who behave violently, threateningly or aggressively; patients who do not agree to pay for our services; requests for potentially addictive or controlled drugs; unethical requests; those whose request we do not consider to be in their best interest.
If there is a problem with the Services
If there is any problem with the Services we provide, please contact us and tell us as soon as reasonably possible, and we will investigate the problem under our complaints procedure and try to repair or fix the problem as soon as we can.
You have legal rights in relation to Services not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Nothing in these Terms and Conditions will affect these legal rights.
The Contract
These are the Terms and Conditions on which we supply Services to you and form the contract for services between you and us, no other person shall have any rights to enforce any of its terms. We may transfer our rights and obligations under these Terms and Conditions to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms and Conditions.
Section 14. Governing Law
These conditions of use are governed by the laws of Northern Ireland and you agree that the courts of Northern Ireland shall have exclusive jurisdiction in any dispute.
To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.
Legal Terms
By accepting these Terms and Conditions, you acknowledge you understand, have read and will abide by Heart Scan Portrush - Patient Privacy Policy, Cookie Policy and Website Privacy Policy (which may all be updated from time to time), which are part of these Terms and Conditions by reference.
Section 15. Contact us
To contact us, please email info@heartscanportrush.com or use our other contact details in section 3 (Information about us). We recommend that you only send us any confidential information through the contact form or call us.
Thank you for visiting our site.